I remember 2018 when PC Plus merged with Shoppers Optimum. At the time, I was living in a small apartment in Nepean, and my grocery bill was creeping up every month. I had about 40,000 points on one card and 25,000 on the other. The cashier at Loblaws told me, "— You’re sitting on sixty bucks, don’t spend it yet." That was my first lesson in hoarding points for the right moment.
In Canada, loyalty programs aren't just a "nice to have" anymore; they are a secondary currency. If you aren't playing the game, you're effectively paying a 2% to 5% "ignorance tax" on every basket of groceries. The move of Sobeys and Safeway to Scene+ changed the landscape entirely, creating a duopoly that competes for every dollar spent on milk and bread.
"The goal isn't to shop where the points are high, but to align your points strategy with where you already need to buy. If you drive 15 kilometers to earn $2 in points, you've already lost the game on fuel alone."
To really win, you have to stop thinking about points as a reward and start thinking about them as a rebate. When I looked at my annual spend at Real Canadian Superstore, I realized that by stacking personalized offers with "20x points" events at Shoppers Drug Mart, I was subsidizing my entire Christmas dinner every single year. It requires a bit of a hunter-gatherer mindset, checking the app before you leave the driveway.